Returns and Exchanges Experience
Responsive web designs for the Abercrombie & Fitch and Hollister Co. brands
Project
Collaborated with multiple UX team members to design the final UI for Abercrombie & Fitch and Hollister returns and exchanges experience.
Stacy’s Role
UI and UX Designer
Tool
Sketch
Goal
Elevate and engage customers in the returns and exchanges experience via clean and branded UI.
Process
Unfortunately, I am unable to share the wireframes, design iterations, testing methodologies, user and AB testing details that accompanied this project because of Non-Discloser Agreements.
Please reach out to me at scarsondesign@gmail.com; I would love to chat about my process, testing experience, and more about this project in detail.
Mobile Experience
Digital returns and exchanges "happy path"
Desktop Experience
Key screens from the desktop returns and exchanges experience
Tablet Experience
Key screens from the tablet returns and exchanges experience
Abercrombie & Fitch
The Returns and Exchanges experience was also designed for Abercrombie & Fitch.
